Privacy Policy

Our contact details

Name: Greyhound Studio Limited

Address: The Storey, Meeting House Lane, LA1 1TH, Lancaster, England

Privacy policy last updated: 31 October 2024

The type of personal information we collect

Website security

If you visit our site, we will collect and process the following information for the purposes of maintaining website security:

IP address
web browser type and version
operating system
the URL of the site you came to our site from

Cookies

This website uses the WP Cerber Security plugin which secures this website from attacks of various kinds. Cookies are used to distinct logged-in users and non-logged in visitors, as well as search engine bots and spammers, to restrict access to protected areas, the login form, and the WordPress dashboard, and to detect and mitigate malicious activities.

Use on legal basis of: Legitimate interest
Provider: Greyhound Studio Limited
Technical cookie definition: security_*
Type: HTTP Cookie
Host: greyhound.studio
Duration: 1 year

Contact form

If you use our contact form, we will collect and process the following information:

Personal identifiers, contacts and characteristics (name and contact details)
The details of your enquiry.

Analytics

We use Plausible Analytics on this site to collect some anonymous usage data for statistical purposes. This is to track overall trends in our website traffic, not to track individual visitors. All the data is in aggregate only. No personal data is collected to Plausible. Data collected includes referral sources, top pages, visit duration, information from the devices (device type, operating system, country and browser) used during the visit. Read more in the Plausible Analytics data policy.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You filled out the contact form on our website, or sent us an email directly.

We use the information that you have given us in order to respond to your enquiry.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent: You are able to remove your consent at any time. You can do this by contacting privacy@greyhound.studio.

How we store your personal information

Your information is securely stored in an email inbox.

We keep name, contact details, and the details of your enquiry indefinitely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@greyhound.studio if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@greyhound.studio.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk